Frequently Asked Question

Everett Housing Authority uses Microsoft sign-in for Adobe Acrobat Pro.

Sign in steps (on or after Jan 30, 2026)

1. Open Adobe Acrobat Pro.

2. When prompted, click “Sign out and use a different Adobe ID” (if you see it).
   

   

3. Click “More sign-in options.”
   

   

4. Select “Continue with Microsoft.”
   

   

5. A web browser window will open automatically to complete sign-in.

6. In the browser window:

   • Enter your EHA email address (if asked)

   • Enter your EHA password (if asked)

   • Approve multi-factor authentication (if prompted)

7. When sign-in finishes, close the browser window and return to Acrobat Pro. It should sign you in automatically.

If it still doesn’t work

1. Close Acrobat Pro and reopen it, then try again.

2. If it still fails, restart your computer, then try again.

3. If you still can’t open or edit PDFs, create a support ticket.